Where your
vehicle is
Enter the code you were given when you dropped the vehicle off. The status changes as the work moves.
Five states, in this order
Your code shows which one you're at. Here's what each means, so you don't have to call and ask.
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Taken in
The vehicle is with us. We've written down the fault and what to check.
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Ordering parts
Waiting on delivery. It hasn't been forgotten — we're just waiting.
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In the workshop
Work is underway. If we find anything else, we call before any cost.
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Done
The job is finished. You can come and collect the vehicle.
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Collected
The vehicle has been collected and is back on the road. Thank you for your trust.